Dear Business Partner,
Welcome to the J&J Accounts Payable [AP] Portal that offers a convenient solution for both direct and indirect purchases, reporting, as well as viewing payment status and invoice details. It provides a comprehensive platform for our suppliers and payees to access real-time information and effortlessly manage your transactions with us. Once you set up your profile on the J&J AP Portal, you will be able to:
- Create and send web-invoices (see list of applicable countries here).
- Search for invoice status and updates.
- Understand how to update your company information and keep them up to date.
- Contact us directly via the online form (Web Case, after login) as well as call in case you need further assistance from the J&J Customer Service Helpdesk
For any inquiries related to invoices status, invoices in mismatch (quantities or amounts on PO do not match invoices), or payment matters, please contact our J&J Customer Service Helpdesk. The J&J Customer Service Helpdesk team is designed to provide efficient and timely support for all Accounts Payable and Vendor Master related inquiries. Please visit the “Training Material” section to learn more about how to register and navigate through this site.